Shipping and Delivery
Complimentary Shipping and Delivery
JOPPICKS is proud to offer FREE SHIPPING on all orders to selected worldwide destinations. Our dedication to providing excellent customer service means that you can shop with confidence, knowing that your order will be delivered without any additional cost. We believe in making your shopping experience as simple and stress-free as possible.
- No minimum purchase required for free shipping
- Available to customers in eligible regions
- Applies to all eligible products in our store
Shipping and Delivery Timeframes
JOPPICKS partners with trusted logistics providers globally to ensure fast and reliable delivery. We strive to get your order to you as quickly as possible, no matter where you are located. Our standard delivery timeframe is consistent for all eligible destinations.
| Location |
Delivery Timeframe |
Cost |
| All Eligible Locations |
7–14 business days |
FREE |
Note: Business days are Monday through Friday, excluding public holidays. Delivery timeframes begin from the date of shipment, not the date of order placement. Some orders may require 1–2 additional business days for processing and packing before dispatch.
Tracking Your Shipping and Delivery
At JOPPICKS, we believe in transparency and confidence when it comes to your purchases. All orders include tracking at no extra cost. Once your order has been processed and dispatched, tracking information will be made available to you. You can easily monitor your package and stay updated on its journey until it arrives at your door.
- Your JOPPICKS account dashboard
- The "Track Order" link in your order confirmation email
Delivery Confirmation
We take the safety and security of your purchases seriously. When your package is delivered, you will receive a delivery confirmation email. In most cases, the delivery will require your signature to confirm receipt. This ensures that your package is delivered safely and securely to the correct address.
For your protection, the JOPPICKS Buyer Protection period begins once the
shipping and delivery is confirmed. This means that if there are any issues with your order, such as damage or incorrect items, we will assist you in resolving the issue promptly.
Undeliverable Packages
In some cases, packages may not be able to be delivered due to circumstances such as:
- Incorrect address information provided during checkout
- No one available to receive the package after multiple delivery attempts
- Refusal of delivery by the recipient
If your package cannot be delivered, it may be returned to the sender. In these situations, you may be responsible for the return shipping costs and any applicable restocking fees. Please ensure that all shipping information is correct and up-to-date during checkout.
International Shipping and Delivery
JOPPICKS serves customers worldwide, offering the same estimated delivery timeframe of 7–14 business days for most destinations. Since our suppliers may be located in different regions, your products may be dispatched from various locations depending on availability.
If you are outside our default shipping zones and wish to place an order, please contact our customer service team for more information about available destinations and rates for your region.
For more information about international
shipping and delivery regulations and practices, please refer to the
Australian Border Force guidelines.
Shipping and Delivery Restrictions
Some items may have
shipping and delivery restrictions due to factors such as:
| Restriction Type |
Details |
| Size or weight limitations |
Very large or heavy items may have special shipping requirements |
| Regulatory requirements |
Certain products may be subject to legal shipping restrictions |
| Dangerous goods classification |
Items classified as hazardous cannot be shipped through standard methods |
If any items in your order have
shipping and delivery restrictions, this will be clearly indicated on the product page before purchase.
Expedited Shipping and Delivery Options
While our standard
shipping and delivery is free, we understand that sometimes you may need your items sooner. We're currently working on implementing expedited shipping options for an additional fee. These premium services will provide faster delivery timeframes for customers who need their orders urgently.
Contact Us About Shipping and Delivery
If you have any questions or need assistance with
shipping and delivery or any other delivery-related inquiries, our customer support team is here to help.
Our team is always ready to assist with any questions you may have regarding your order or our
shipping and delivery policies.
